Monthly Archives: October 2023

IRS Expands Use of Chatbots

The Internal Revenue Service (IRS) has introduced an enhanced chatbot technology to promptly address basic queries for individuals who have received notifications regarding potential tax underreporting. This new chatbot feature is designed to support taxpayers who have received notices like CP2000, CP2501, and CP3219A. These communications inform taxpayers when the IRS’s tax information from third […]

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