eTax.com includes a maximum federal refund guarantee for accepted federal e-filed returns.
If you get a larger refund or smaller tax due from another tax preparation method with the same data, we will refund the applicable price you paid for your eTax.com's federal return. Refund claims must be made in writing within sixty (60) days of your eTax.com filing date. To qualify for the guarantee, the larger refund or smaller tax due cannot be attributed to variations in data you provided eTax.com for tax preparation (including but not limited to non-cash contributions) or for positions taken by you or your preparer that are contrary to the law. This only applies to accepted federal e-filed returns.
Written notice must be mailed to eTax.com. The Consumer must include a paper copy of the eTax.com return and a paper copy of the return from another tax preparation method.